{
  "shipping": {
    "title": "Shipping Policy",
    "summary": "Free delivery across the United Kingdom on orders over GBP 90; a flat GBP 25 delivery charge applies below that, and Express Shipping is GBP 25 on any order. Orders are dispatched promptly and tracked from pickup.",
    "content": "Shipping Last updated 23 September 2026. Where we deliver We deliver across the United Kingdom. The checkout may accept some international destinations; contact us before placing an international order so we can confirm service and timing for your address. What delivery costs Standard delivery is free when the goods total is £90 or more after discounts. Express delivery is £25 and is available as the delivery method below the free threshold or as a paid upgrade on larger orders. The cart shows the applicable option before payment. How long it takes Orders are normally handled within 24 to 48 hours. UK delivery then takes 5 to 7 days. International delivery can take 7 to 10 days after handling. These are estimates rather than guaranteed arrival dates. Tracking You will receive a tracking number by email once the parcel ships. Items in one order may be sent in separate parcels and each parcel may have its own tracking number. You can use our Track Your Parcel page once a number has been issued. Questions before you order If you need an order by a particular date or want to confirm an international destination, email theteam@myhomeimprovement.uk before buying. Nothing in this policy limits rights that cannot be excluded under applicable law.",
    "url": "https://myhomeimprovement.uk/shipping/"
  },
  "returns": {
    "title": "Returns Policy",
    "summary": "For online purchases, consumers normally have 14 days after delivery to cancel and a further 14 days to return the goods. The customer pays the direct return cost for a change of mind. Rights under the Consumer Rights Act 2015 cover faulty, damaged or misdescribed goods at our cost, including reasonable return postage.",
    "content": "Refunds & Returns Last updated 23 September 2026. Changing your mind For online purchases, notify us within 14 days after receiving your goods if you want to cancel. You then have a further 14 days to send them back. Email theteam@myhomeimprovement.uk with your order number. You may inspect the goods as you would in a shop. We may deduct for loss in value caused by handling beyond what is necessary to inspect them. You pay the direct cost of a change-of-mind return. Contact us for the correct return warehouse address before posting anything. Please package the goods securely and keep proof of postage. Original packaging is helpful but is not a condition of your statutory cancellation rights. Your refund We refund the goods and the cost of the least expensive standard delivery offered with your order. Any extra cost you chose for express delivery is not refunded for a change of mind. We aim to process a return within 24 to 48 hours of receiving it, and make the statutory refund within 14 days after receiving the goods or evidence that you sent them back, whichever is earlier. Refunds go to the original payment method; store credit is available only if you choose it. Faulty, damaged or incorrect items Your rights under the Consumer Rights Act 2015 apply. Goods must match their description, be of satisfactory quality and be fit for purpose. You normally have a 30-day short-term right to reject faulty goods. Contact us about any fault, missing item, transit damage or incorrect item and we will arrange the applicable repair, replacement or refund. We cover reasonable return costs for faulty or incorrect goods. Photographs can help us resolve a problem but do not remove your legal rights. Cancelling before dispatch Contact us as soon as possible if you need to change or cancel an order. Cancelling before dispatch is free. If an order has already shipped, your cancellation and return rights still apply. Starting a return Email theteam@myhomeimprovement.uk with your order number and the item you wish to return. This policy covers purchases from this website; contact the retailer for purchases made elsewhere. If you are unhappy with our response, use our complaints process . Nothing here restricts your statutory rights.",
    "url": "https://myhomeimprovement.uk/refunds-and-returns/"
  },
  "privacy": {
    "title": "Privacy Policy",
    "summary": "How Home Improvement Company collects, uses, shares and protects your personal data, including cookies and analytics.",
    "content": "Privacy Policy Last updated 14 September 2026. What personal data we collect and why we collect it Comments When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. Media If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. Contact forms Cookies If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select \"Remember Me\", your login will persist for two weeks. If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. Embedded content from other websites Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website. Analytics Who we share your data with How long we retain your data If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. What rights you have over your data If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Where we send your data Visitor comments may be checked through an automated spam detection service. Nothing in this policy limits rights that cannot be excluded under applicable law.",
    "url": "https://myhomeimprovement.uk/privacy-policy/"
  },
  "terms": {
    "title": "Terms & Conditions",
    "summary": "The terms that apply when you use the website and buy from Home Improvement Company.",
    "content": "Terms & Conditions Last updated 23 September 2026. These terms govern your use of myhomeimprovement.uk and purchases from Home Improvement Company , a division of Caruso Consulting Co Ltd (\"we\", \"us\" or \"our\"). Using the website You may use this website only for lawful purposes. You must not attempt unauthorised access, interfere with the site's operation or security, submit false information, impersonate another person, or copy protected content without permission. Products and descriptions We take care to describe products accurately. Images are illustrative and minor colour or finish variation can occur. Safety information and suitability limits on a product page form part of its description. Check dimensions, specifications and intended use before ordering. Prices Prices are shown in pounds sterling (GBP). If we discover a material pricing error after an order is placed, we will contact you before dispatch and ask whether you wish to proceed at the correct price. We will refund the order if you do not. Orders Placing an order is an offer to buy. A contract is formed when we accept and dispatch it. Orders are normally handled within 24 to 48 hours after payment clears. We may refuse or cancel an order if stock is unavailable, a product restriction applies, payment fails or fraud is suspected. Any captured payment for a cancelled order will be refunded. You are responsible for accurate delivery and contact information. Payment and security Payment is handled by the payment provider shown at checkout. We do not store full card details. Availability of a payment method depends on the store's configured and verified provider credentials. Delivery, cancellation and returns Our Shipping and Refunds & Returns pages form part of these terms. For online purchases, UK cancellation and consumer rights apply as explained there. Liability Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot lawfully be excluded. Nothing limits your statutory consumer rights. Subject to those protections, we are not responsible for indirect losses that were not reasonably foreseeable when the contract was made. Governing law These terms are governed by the law applicable to your purchase and do not remove any mandatory consumer protection available to you. Courts with jurisdiction under applicable law may hear a dispute. Contact Home Improvement Company, a division of Caruso Consulting Co Ltd Administration office: 33 Queen St, London EC4R 1AP, United Kingdom Corporate office: Suite 57, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand Email: theteam@myhomeimprovement.uk International call centre: +66 98 391 3877",
    "url": "https://myhomeimprovement.uk/terms-and-conditions/"
  }
}
